DISA Issues RFI for Modernized IT Service Request Ticketing Platform
The Defense Information Systems Agency is seeking potential providers of commercial off-the-shelf software-as-a-service, platform-as-a-service and subscription licenses for a proposed platform that will serve as an information technology service request ticketing system. A request for information said the platform will support the Global ServiceDesk Information Technology Service Management, Customer Relationship Management and DISA Marketplace systems. […]
