The General Services Administration is looking to collaborate with more small federal agencies as part of its Centers of Excellence program. Housed within GSA’s Technology Transformation Services, the CoE program was launched in 2017 to help accelerate information technology modernization at various agencies. It operates six centers focused on interconnected areas of transformation: artificial intelligence, […]
Noblis has launched a new product designed to streamline the federal acquisition process and ensure regulatory compliance for both the buyer and seller. The new RunAcquisitions platform is part of a family of solutions that bring automation and analytics capabilities to federal agencies’ complex workflows, Noblis said Monday. Mile Corrigan, senior vice president of federal […]
Federal Chief Information Officer Clare Martorana called on her colleagues in government service to use technological innovations to bridge gaps between agencies in a bid to improve the delivery of service to the public. The official encouraged departments to adopt a more product-focused mindset to make citizens’ experience in dealing with government more pleasant. Speaking […]
Some federal government agencies are not fully compliant with a law mandating them to transition from paper to web-based forms, according to a report published by a public policy think tank. The Information Technology and Innovation Foundation reported that agencies missed multiple deadlines set by the 21st Century Integrated Digital Experience Act. Congress enacted 21st […]
A new software repository from the Army Communications-Electronics Command is streamlining the service’s distribution of cyber patches and giving officials insights on which units are downloading them. The one-stop software shop enables CECOM to ensure that command, control, communications, computers, cyber, intelligence, surveillance and reconnaissance systems under its purview are protected from cyber threats. According […]
The Centers for Medicare and Medicaid Services is now using enhanced data management and automation to modernize its call center’s services with the aim of improving customer experience. The need to upgrade became apparent after the pandemic spurred a mass transition to a virtual environment, congesting customer service phone lines with an unprecedented surge of incoming queries about health […]
The Internal Revenue Service has awarded five contracts under an experimental procurement vehicle in support of a multiple solution challenge to digitize paper files. According to a request for proposals issued in July, the IRS wanted to use the Pilot IRS program for testing innovative solutions that can “receive, prepare, reproduce, sort, validate, store, return […]
Workday has announced that its government cloud solution has been granted Ready status at a moderate impact level under the Federal Risk and Authorization Management Program. FedRAMP is a government-wide program that standardizes the approach to security assessment authorization and continuous monitoring of cloud-based services. The milestone puts the enterprise cloud application provider one step […]
The Centers for Medicare and Medicaid Services only considers cloud migration as a jumping-off point for future modernization efforts, according to officials from the agency. Bobby Saxon, deputy director of CMS’ Office of Information Technology, said the agency thinks of modernization as a constant process and not as a one-time project, GovernmentCIO Media & Research […]
The U.S. Department of Agriculture announced the impending launch of a new information technology system that will help in the management of civil rights and discrimination complaints directed at agency programs and partners. The new system also contains a set of apps to help officials manage the complaint and review process, Nextgov reported Monday. In […]
