TMF Allocations Worth $100M to Go Towards HISP Customer Experience Improvements
The Office of Management and Budget and the General Services Administration have designated $100 million of the Technology Modernization Fund for high-impact service providers that can improve customer experience. The TMF allocations will support the goals listed in Executive Order 12862, which directs 17 agencies to adhere to 36 specific CX improvement commitments. The EO […]
