Andy Henson

CTO

Serco NA

Andy Henson serves as Serco North America’s Chief Technology Officer. Henson leads Serco’s technology strategy, driving innovation, strengthening technical capabilities, and supporting the company’s continued growth in delivering critical services to government customers.



His experience spans some of the most difficult operational settings, including supporting U.S. European Command during the early stages of the war in Ukraine, where he helped introduce new capabilities in real time. Henson bridges the gap between innovation and operations, ensuring technology solutions are practical, scalable, and aligned with mission needs.



Before Serco, Henson was at SAIC where he held senior leadership roles leading advanced analytics and solution delivery initiatives within the company’s Solutions and Technology team, its Intelligence Community portfolio, and its Defense Agencies and Combatant Commands market. He previously worked at Booz Allen Hamilton and has proven success in developing and deploying technologies that work to the demanding needs of front-line users.



Henson, a third-generation defense contractor, earned his bachelor’s degree in international business administration from the University of Akron where he studied abroad in China. Henson has been passionate about entrepreneurship and diversity since childhood. He grew up in a working bed and breakfast owned by his entrepreneur parents, where he learned about not only customer service, but also the power of divergent thinking through the numerous international guests he met and served.

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